2nd May, 2002
Ministry of Railways


The computerisation of reservation process has resulted in curbing the malpractice relating to reservations in the following manner:-

    1. Transparency in the reservation system in the sense that position regarding the availability of confirmed reservation for a particular date can be precisely known which was not possible in the manual system;
    2. Provision of facility to seek on line reservation from any counter for any destination and for any train defined on computerised Passenger Reservation System(PRS) has obviated the need for sending return/onward journey messages.
    3. Automatic updation, i.e. the confirmed berths which have been cancelled get automatically allotted to the passengers on RAC (Reservation Against Cancellation) and waiting-list passengers.
    4. Elimination of the possibility of manipulation by the reservation staff.
    5. Record of all the transactions for a particular train location-wise, terminal-wise, time-wise etc. can be taken out for exercising supervision.

As per norms being followed by the Ministry, all stations registering reservation-related workload of 100 transactions per day, all District HQs, important tourist destinations and other important Stations qualify for provision of computerised reservation facilities.

This information was given by Shri O.Rajagopal, Minister of State for Railways in a written reply to a question by Shri A.Narendra in the Lok Sabha today.

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