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English Release 19-December 2014
Date Month Year
  • President's Secretariat
  • President Mukherjee Receives the President of Bangladesh in Rashtrapati Bhavan
  • Prime Minister's Office
  • PM tweets in Hebrew to greet people on the occasion of Hanukkah
  • PM's meeting with H.E. Md. Abdul Hamid, President of Bangladesh
  • Dainik Jagran CMD calls on PM, presents demand drafts worth Rs 4 crores towards PMNRF
  • Text of PM's statement in the Lok Sabha on the granting of bail to 26/11 accused, Zaki-ur-Rehman Lakhvi, in Pakistan
  • PM conveys best wishes to people of Goa, on Goa Liberation Day
  • PM condoles the passing away of eminent Gandhian Shri Chunibhai Vaidya
  • Election Commission
  • Bye-elections to the Uttar Pradesh Legislative Council from Kanpur Division Graduates’ Constituency
  • Min for Develop. of North-East Region
  • DoNER Minister Convenes Meeting of MPs from North East
  • Min of Agriculture
  • Rise in Price of Onion
  • Performance of National Food Security Mission (NFSM)
  • Use of Modern Agricultural Techniques
  • Antibiotic Content in Chicken Meat
  • Setting up of National Centres for Developing
  • Cold Storage Facilities for Horticulture Products
  • Conservation of Indigenous Cattles
  • Agricultural Production in Bihar
  • Area Coverage Under Rabi Crops
  • Avian Influenza at Sukhna Lake Chandigarh
  • Min of Chemicals and Fertilizers
  • Prices of Fertilizers Remained About the Same Over Last Two Years
  • Min of Commerce & Industry
  • Trade Agreement with GCC
  • Incentives to Special Economic Zones
  • Foreign Trade
  • Export by Small and Medium Pharmaceutical Manufacturers
  • Export Through Micro, Small and Medium Industries
  • Awareness About Filing Patents
  • Area Norms Under NIMZs
  • Compulsory Licensing on Patented Drugs
  • Min of Comm. & Information Technology
  • Shri Ravishankar Prasad says that ‘Digital India’ will be a Game Changer for the Country
  • Min of Consumer Affairs, Food & Public Distribution
  • Improvement in PDS is one of Government's key priorities
  • Measures to reduce pendency of cases in the consumer courts
  • Min of Corporate Affairs
  • International Financial Reporting Standards
  • Norms of Corporate Fraud Reporting
  • Sharing Data with Regulators
  • Certificate Programme in CSR
  • Conducting of CA Exams
  • Min of Defence
  • DRDO Tests 1000 Kg Class Indigenous Guided Glide Bomb
  • DRDO's Parachute System for Recovery of Mission Crew Capsule
  • Manufacturing of Aircraft
  • Losses to S&T Laboratories due to Hudhud Cyclone
  • Construction of Border Roads
  • Recognition of Soldiers as Martyr
  • Chairman COSC & CAS Air Chief Marshal Arup Raha leaves for a two day visit to Mumbai
  • Supply of Sub-Standard Food to Soldiers
  • Laboratories of DRDO
  • Import of Weapons
  • Construction of Roads in Border Areas
  • Procurement in Defence Sector
  • Science Audit of DRDO
  • Induction of Tejas in Indian Air Force
  • Armed Forces Participation in UN Peacekeeping Missions
  • Use of Helicopters
  • Illegal Entry of Helicopters / Aircraft
  • Defence Production Units
  • Special Uniform for Soldiers
  • Civilians Working in Defence Sector
  • Advanced Jet Trainer
  • Attack on Fishermen
  • Modernization Projects of Army
  • Min of Environment and Forests
  • Report of the High Level Committee headed by Shri T.S.R. Subramanian to review various Acts administered by Ministry of Environment, Forest & Climate Change
  • Min of External Affairs
  • Statement by External Affairs Minister and Minister of Overseas Indian affairs Smt. Sushma Swaraj in Lok Sabha
  • Ministry of Finance
  • Union Finance Minister Shri Arun Jaitley Intoduces the Constitution Amendment Bill on Goods and Services Tax (GST) in Lok Sabha;
  • India Signs First Bilateral Advance Pricing Agreement (APA) With A Japanese Company; APA Period is Five Years;
  • Zero Mass Foundation
  • Overdraft Fdcilities by Banks
  • India’s Role in IMF and WB
  • Gold Holding Countries
  • Indian/Foreign MNCs
  • Corrigendum to Exchange Rate Notification 115/2014-Customs (NT) Dated 17.12.2014
  • Government Firmly Committed to Meeting its Fiscal Deficit Target for Current Year: Mid-Year Economic Analysis (MYEA) 2014-15
  • 7th India-China Financial Dialogue held Today
  • Exchange Rate of Foreign Currency Relating to Imported and Export Goods Notified
  • Terror Links of Chit Fund Companies
  • Performance of Regional Rural Banks (RRBs)
  • Cheque Clearance by Banks
  • Home Loans in Rural Areas by Public/Private
  • Expansion of Spmcil
  • Simplifying Norms for Crop Loan
  • Joint Fixed Deposit
  • Refinancing of Export Purchase Bills of Exporters
  • Bank Loan To Industries
  • Development of Smart Cities
  • Kisan Vikas Patra
  • Bharat Bill Payment System
  • Min of Health and Family Welfare
  • Initiatives taken to Reduce Malnutrition
  • Ingredients in Soft Drinks
  • Indian Medical Students in Ukraine
  • Institutes of Aging and Advanced Nursing
  • Medical Entrance Test
  • Quality and Safety of Generic Drugs
  • Treatment to Road Accident Victims and Women in Labour
  • Funds for AYUSH Facilities
  • Utilization of Imprest Money by Hospitals
  • Assistance by USA for Mothers and Newly Born Children
  • Diagnosis of Thalassemia, Sickle Cell and Haemophilia
  • CGHS Wellness Centres
  • OncoNet Project for Cancer Treatment
  • Online Services for Patients
  • Cancer Care Facilities
  • Min of Home Affairs
  • Union Home Minister says India and Mongolia need increased cooperation to prevent transnational crimes
  • Min of Labour & Employment
  • Shri Bandaru Dattareya chairs 205th meeting of Central Board of Trustees of EPF
  • Min of Personnel, Public Grievances & Pensions
  • Press Note
  • Min of Petroleum & Natural Gas
  • Production Performance of Oil & Natural Gas Sector for the month of November, 2014
  • Global crude oil price of Indian Basket was US$ 58.22 per bbl on 18.12.2014
  • Min of Power
  • Delhi’s Power Infrastructure Upgradation Begins with Dedication of 220kv GIS Sub Station at Peera Garhi & Foundation Stone Laying of 220 kv Sub Station at Pappan Kalan
  • Electricity Amendment Bill, 2014 Introduced in Lok Sabha; Changes Aimed at Promoting Competition, Efficiency in Operations and Improvement in Quality of Supply of Electricity
  • Ministry of Railways
  • Railways to Plan Seven More Premium Trains
  • Work Progress on Dedicated Freight Corridor Project
  • Indian Railways Install 229 CCTVs at Various PRS Locations
  • Indian Railways to Run Three More Pilgrim Special Tourist Trains
  • Railways’ Green Energy Initiatives
  • 362 Major Ongoing Railway Projects at Various Stages of Execution on Indin Railways
  • China Identifies Two Indian Railway Stations for Developing with Modern Amenities
  • Indian Railways to Undertake 102 Sites for Commeercial Development
  • Min of Statistics & Programme Implementation
  • Key indicators of situation of Agricultural Households in India
  • Key Indicators of Situation of Agricultural Households in India
  • Key Indicators of Land and Livestock Holdings in India Released
  • Key Indicators of Debt and Investment in India for 2013
  • Min of Urban Development
  • Nomination to Delhi Development Authority
  • Inauguration of Sarita Vihar Underpass in Delhi by the Union Urban Development Minister
  • Ministry of Water Resources
  • Storage Status of 85 Important Reservoirs of the Country as on December 18, 2014
  • Min of Women and Child Development
  • Complaints of Sexual harassment of women at workplace show an increase
  • Protection of Children from Sexual Offences (POCSO) Act, 2012
  • Drug and Substance abuse among children
  • 289 Projects sanctioned by the Government under ‘Ujjawala’ Scheme
  • Min of Skill Development, Entrepreneurship, Youth Affairs and Sports
  • Sporty India
  • Planning Commission
  • Rs 2537.50 crore released so far for development of KBK region
  • Special assistance for the development of Himalayan states
  • Steps for the development of knowledge based industries
  • Inter-ministerial committee to consider state specific guidelines for Centrally Sponsored Schemes
  • Consultations with different stakeholders for setting up of new institution for policy planning is underway

Previous Date

 
Ministry of Communications & Information Technology26-March, 2013 16:16 IST
TRAI releases Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013 dated 25th March, 2013”.

The Telecom Regulatory Authority of India (TRAI) has issued the “Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013” amending the framework for audit of the metering and billing system of service providers provided in the Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006, so as to protect the interest of consumers.

The regulations issued in 2006 have prescribed a Code of Practice for metering and billing accuracy, containing standards for metering and billing, which every access service provider has to comply, so as to minimize the incidences of billing complaints and for protecting the interest of consumers. These regulations also provided for a system of annual audit of the metering and billing system through any one of the auditors, from the panel notified by TRAI, and the service providers are required to submit Audit Report by 30th June of every year and Action Taken Report on the inadequacies, if any, pointed out by the Auditor by 30th September. TRAI had issued a Consultation Paper on 27th November, 2012, seeking the comments of stakeholders on the proposals to introduce financial disincentives for addressing the problem of delay in submission of audit reports and action taken reports, false or incomplete audit and action taken reports and delayed refund of overcharges to affected consumers and proposals for improvement of quality of audit. Open House Discussions were held in Delhi on 9th January, 2013. After considering the views received from the stakeholders during the consultation process, TRAI has issued the Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013. The salient features of these regulations are given below:

Service providers to get its metering and billing system audited annually for basic and cellular mobile telephone service in each service area through any one of the auditor from the panel notified by TRAI.

Audit of call data records of one month of sample subscribers from most popular plans, new plans, data plans and Special Tariff Vouchers, in each Quarter so that the audit is representative of the whole year and also to facilitate timely refund of overcharged amounts.

Submission of audit report and action taken report by service providers to TRAI every year by 31st July and 15th November respectively.

Financial disincentive at the rate of Rs.1,00,000/- per week for delay in submission of Audit Reports and Action Taken Reports by the service providers.

Financial disincentive not exceeding Rs.10,00,000/- per Action Taken Report for false or incomplete information in the Action Taken Report.

In all cases of overcharging established during audit the affected customers shall be refunded of the overcharged amounts within two months, failing which the service provider shall be liable for financial disincentive equivalent to the amount of overcharged amount.

Auditors to submit monthly progress report to TRAI on refund of overcharged amounts to affected customers, in addition to submission of report on progress of audit at periodic intervals.

The full textoftheregulationsisavailableonTRAI’s website(www.trai.gov.in). ForanyfurtherclarificationspleasecontactMr.A.RobertJ.Ravi,Advisor(QOS) on011-23230404.

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MV/RK
(Release ID :94307)

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